Vehicle lockout

Car door unlocking – find the nearest roadside assistance quickly

A car door can remain locked for many reasons. The keys may have been left inside, the remote-control battery may be flat, or the central locking may have stopped working. In winter, the lock may freeze, and sometimes the key is lost or breaks completely. The situation is particularly difficult if the engine is running, a child or pet is inside, or the vehicle is obstructing traffic.
HinausSuomi helps you quickly find the towing or roadside assistance company operating nearest your location for car door unlocking. The service’s map and list include all official towing companies in Finland, allowing you to search impartially from one place. HinausSuomi does not require you to use a particular chain or individual provider. You can view the nearest options and contact your chosen towing company directly.

The service is free to use. HinausSuomi does not require or support registration, and you do not need to buy a membership or install a separate app to have a car door unlocked. HinausSuomi’s purpose is to help you find the nearest roadside assistance as quickly as possible when your car doors will not open normally.

Unlocking a car door is a common roadside assistance task

Unlocking a locked car is a common task for roadside assistance providers. A professional has tools and methods designed for opening vehicles, allowing access with as little damage as possible.
The unlocking method depends on the car’s make, model, age and locking system. The mechanical lock in an older car may be very different from the electronic central locking or keyless entry system in a newer vehicle. Some cars also have double locking or another security feature that prevents the door from being opened using standard methods.

When you call, tell the towing company the car’s exact make, model, year and registration number. Also say whether the keys are visible inside, whether the remote control has stopped working, or whether you suspect a fault in the lock or central locking. This information helps roadside assistance assess which tools are required and whether the car can probably be unlocked at the scene.

Do not try to force the car door open yourself

It is generally not advisable to try to open a locked car door with improvised tools. A screwdriver, wire or other unsuitable object inserted into the gap around the door may damage the paintwork, door seals, window, locking mechanism or wiring inside the door.
Even slight distortion of the door frame can later cause wind noise, water leaks or problems closing the door. In newer cars, the door may also contain components associated with side airbags, electric windows and locking systems, which can cost considerably more to repair than professional door unlocking.
Breaking a window is not a sensible first option either. A broken window creates additional costs, exposes the car to rain and theft, and may scatter glass fragments inside. Stay calm and ask roadside assistance for help before causing unnecessary damage to the car.

The situation is urgent, however, if a child, a person unable to help themselves or an animal is locked inside and the conditions pose an immediate danger. In that case, call the emergency number 112 and follow the emergency response centre’s instructions.

The car cannot always be unlocked at the roadside

In most cases, roadside assistance can unlock the car at the scene. However, this is not always possible without a risk of damage. The reason may be a broken lock, an electrical fault in the central locking, a damaged door mechanism or an unusually effective anti-theft system.
If the door cannot be opened safely, or opening it would require damaging the car, the vehicle may need to be towed to a garage, main dealer or automotive locksmith. The problem can then be investigated under controlled conditions, and the door structure dismantled or the electronic locking system repaired if necessary.

Towing may also be needed if the keys have been completely lost and no spare is available. If the vehicle cannot be opened, started or moved safely, the towing company will select a transport method suitable for its construction. The manufacturer’s instructions must be followed particularly when moving an electric, four-wheel-drive or automatic car.
Therefore, tell the towing company during the first call how the car is positioned, whether the wheels are straight and whether the parking brake is applied. A tow truck can then be sent straight away if necessary instead of only a roadside assistance vehicle.

Find the nearest car unlocking service on the HinausSuomi map

When the keys are inside a locked car, you may not know the nearest roadside assistance provider. It can happen on your driveway, in a workplace car park, in a shopping centre car park, at a petrol station or in a completely unfamiliar town.
HinausSuomi shows the towing and roadside assistance companies nearest the car’s location on the map. You can compare options in one place and call your chosen company directly. Contacting a provider does not require a user account or a paid brokerage service.
The town name alone does not always show which towing company can arrive fastest. The car may be near a municipal boundary, in which case a company in the neighbouring municipality may be much closer. The service therefore displays companies according to location.

When you call roadside assistance, provide your exact location and any access instructions. In a car park, it is important to mention the height restriction and the level where the car is located. Also say whether the car is in a safe place and whether anything inside makes the situation urgent.

Does comprehensive motor insurance cover car door unlocking?

Car door unlocking may be covered as a roadside assistance service under comprehensive motor insurance. Cover may be included under roadside assistance, towing or vehicle emergency cover. Depending on the policy, it may cover roadside assistance at the scene or towing the vehicle to the nearest suitable garage.
Cover is not determined solely by the fact that the car has comprehensive insurance. The scope, excesses, restrictions and requirements for arranging assistance vary between insurers and policies. For example, roadside assistance cover may pay towing and roadside assistance costs arising from an interrupted journey, but the final decision is always based on the terms of the relevant policy.
Under some policies, cover may depend on why the keys are unavailable. Leaving the keys inside the car, losing a key, a broken lock and an electrical central-locking fault may not be treated as identical situations under the policy terms.

HinausSuomi is not an insurance company and does not make claims decisions. We therefore cannot guarantee that door unlocking, roadside assistance or any towing will be covered. Check with your insurer or consult your vehicle’s insurance terms.
HinausSuomi is free to use, but door unlocking or towing carried out by a towing company may be chargeable if your insurance does not cover the service. Ask your chosen towing company directly about the price and payment method.

Car door unlocking throughout Finland

The nationwide HinausSuomi map helps you find roadside assistance for car door unlocking throughout Finland. Towing companies in the network serve major cities, smaller towns and roads between municipalities.
You can search for a car door unlocking service in Helsinki, Espoo, Tampere, Vantaa, Oulu, Turku, Jyväskylä, Kuopio, Lahti and Pori. Towing and roadside assistance companies are also listed on the map in Joensuu, Kouvola, Lappeenranta, Vaasa, Hämeenlinna, Seinäjoki, Rovaniemi, Porvoo, Mikkeli and Salo.
The HinausSuomi service is not limited to major cities. You can use the map to find the nearest towing company nationwide in every Finnish locality.

Request car door unlocking quickly

When your car doors are locked and you cannot access the key, open the HinausSuomi map and check the nearest towing services. You can choose the provider yourself and contact the company directly.
In most cases, the car door can be unlocked at the scene as roadside assistance. If it cannot be opened without damaging the car, the towing company can transport the vehicle to a garage or another suitable location.
HinausSuomi is free to use and requires no registration. Find the nearest roadside assistance in seconds and get help unlocking your car quickly.