Jump-start

Need a jump-start? Find the nearest service quickly

Your car will not start, even though everything was working normally only moments ago. The starter motor may turn slowly, the dashboard lights may dim, or almost nothing may happen when you turn the key. In many cases, the cause is a flat or weakened 12-volt battery, and a jump-start may get the car moving again.

HinausSuomi helps you quickly find the towing or roadside assistance company nearest to your location for a vehicle jump-start. The service’s map and list include all official towing companies in Finland, allowing you to search impartially for help in one place. HinausSuomi does not require you to use a particular towing network; you can review nearby options and contact the company of your choice directly.

HinausSuomi is free to use. No registration is required, and the service is not based on paid membership. Its purpose is to make finding the nearest roadside assistance provider offering jump-starts as quick as possible when your car will not start at home, in a car park or on the road.

Providing a jump-start is a common roadside assistance task

Providing power to a vehicle, or jump-starting it, is a common roadside assistance task. Starting assistance may be needed when a battery has gone flat in freezing weather, the lights have been left on or the vehicle has stood unused for a long time. A battery may also weaken gradually, so the first starting problems may only appear on a cold morning or after a short stop.

Cold weather puts extra strain on the battery, and poor battery condition or charging can cause starting difficulties. Repeated short journeys may also mean that the battery does not have enough time to recharge while driving. A flat battery is therefore not always a one-off incident; it may indicate an ageing battery, a charging-system fault or unusual electrical consumption by the vehicle.

A roadside assistance professional will assess the situation and use suitable jump-starting equipment. If the car starts normally, the journey can often continue without towing. The driver may also be advised to have the battery checked or replaced as soon as possible.

A car does not always start with a jump-start

A flat battery is not always the reason a vehicle will not start. The fault may be in the starter motor, alternator, fuel supply, ignition switch, immobiliser or electrical system. A completely failed battery may also prevent the car from starting even when external power is supplied.

If a jump-start does not help or the car stops immediately after starting, it may need to be towed to a repair workshop. During the first call, describe as precisely as possible what happens when you try to start the car. For example, say whether the starter motor turns, whether the dashboard lights come on and whether the car makes any unusual noises.

Based on this information, the towing company can assess whether a roadside assistance vehicle will be sufficient or whether transport should also be arranged. If the fault involves the starter motor, alternator or another technical system, towing the car to a suitable repair workshop is often the safest solution.

Find the nearest jump-start service on the HinausSuomi map

When a car will not start, you may not already know the nearest roadside assistance provider. It can happen in an unfamiliar town, during a commute, in a shopping centre car park or on a remote stretch of road. Searching separately for towing-company websites and telephone numbers can waste valuable time.

HinausSuomi shows the towing and roadside assistance companies operating nearest to your location on a map. You can review the options in one place and call the towing company of your choice directly. Finding help does not require you to create an account, install an app or purchase membership.

The nearest towing company may be in a neighbouring municipality. You should therefore search for roadside assistance using the vehicle’s actual location rather than just the name of the town or municipality. The map shows which companies are physically closest to the car.

When contacting roadside assistance, provide your exact location, the vehicle registration number and the vehicle model. Also mention whether the car is in a safe place and whether it is a passenger car, van, electric vehicle or hybrid. The more precise the information you provide, the easier it is for the towing company to assess the help and equipment required.

Can you jump-start a car yourself?

Jump-starting may look simple, but an incorrect connection or a starting method unsuitable for the vehicle can damage its electrical system. Vehicle designs and manufacturers’ instructions vary, and jump leads may not always be connected directly to the battery terminals.
Newer cars, electric vehicles and hybrids in particular must be jump-started in accordance with the manufacturer’s instructions. In an electric or hybrid vehicle, failure to start may also be caused by a flat 12-volt auxiliary battery even when the main traction battery is charged.
Before attempting a jump-start, always check the vehicle handbook and use the designated connection points. Some vehicle manufacturers warn that an incorrectly performed jump-start can damage the vehicle’s systems. Where there is any uncertainty about the connection method, battery condition or safe starting procedure, the work should be left to a roadside assistance professional.

Does comprehensive insurance cover a jump-start?

For many comprehensive motor insurance customers, a jump-start is a standard roadside assistance task covered by the policy. Cover may be included under vehicle assistance, towing or onward-travel protection, for example. Some policies may cover work carried out by the towing company at the scene in addition to towing, provided that it returns the vehicle to a driveable condition.

Cover always depends on the insurer, the scope of the policy and the current policy terms. Not all comprehensive motor insurance policies include the same vehicle assistance cover, and policies may differ in their excess, how the service must be ordered and the amount of costs covered. Some policies cover work at the scene only up to the cost of an equivalent tow.

HinausSuomi is not an insurance company and does not make insurance claims decisions. We therefore cannot guarantee that a jump-start, roadside assistance work or possible towing will be covered. Check with your insurer or consult your vehicle insurance terms.

HinausSuomi is free to use, but a jump-start or tow performed by a towing company may be chargeable if it is not covered by insurance. Ask the selected towing company directly about the price and payment method where necessary.

Jump-starts and starting assistance throughout Finland

HinausSuomi’s nationwide map helps you find starting assistance anywhere in Finland. The service covers major cities, small towns and roads between municipalities.
You can find the nearest jump-start service in Helsinki, Espoo, Tampere, Vantaa, Oulu, Turku, Jyväskylä, Kuopio, Lahti and Pori. Towing and roadside assistance companies are also shown on the map in Joensuu, Kouvola, Lappeenranta, Vaasa, Hämeenlinna, Seinäjoki, Rovaniemi, Porvoo, Mikkeli and Salo. These are Finland’s 20 most populous cities based on data at the end of 2025.
The service is not limited to the largest cities. Through HinausSuomi, you can find a jump-start for your car in every municipality in Finland. Towing and roadside assistance companies in the network provide nationwide assistance whether your car has stopped in a city centre, an airport car park, at home, on a road to a holiday cottage or beside a long stretch of main road.

Arrange a vehicle jump-start quickly

When your car’s battery is flat and the vehicle will not start, open the HinausSuomi map and check the nearest towing services. You can choose a suitable company yourself and contact it directly.
In many cases, the car can be returned to the road quickly with a jump-start. If starting assistance does not solve the problem, the towing company can transport the car to a repair workshop for further diagnosis.
HinausSuomi is free to use and requires no registration. Find the nearest roadside assistance service in seconds and get fast help with jump-starting your car.